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Frenquently Asked Questions

Answers to help you plan with confidence

Q1: How do I get started with a construction or renovation project?

A: Start by reaching out through our contact form or booking a consultation. We’ll assess your goals, timeline, and budget, then provide a detailed scope and quote tailored to your needs.

Q4: How are project costs determined?

A: We base estimates on materials, labor, site conditions, and client preferences. Every quote includes a transparent breakdown—no hidden fees.

Q7: How do you keep clients informed during the build?

A: We use a streamlined communication workflow with regular updates, progress photos, and milestone check-ins. You’ll never be left guessing.

How much does a custom home remodel cost in Sonoma County?

Costs vary based on scope, materials, and local permit requirements, but our average remodel investment ranges from $400 to $1000+ per square foot. We provide a detailed, line-item estimate after an on-site consultation to ensure transparency. Learn more on our Pricing & Estimates page.

How do you handle unexpected issues or change orders?

We document all change requests in writing, provide a defensible cost breakdown, and secure your sign-off before proceeding. This transparent process minimizes surprises and keeps your budget on track. Read our full Change Order Policy.

How can I get a detailed estimate for my project?

Simply fill out our online Estimate Request Form or call us to schedule a free, no-obligation site visit. Within 5 business days, you’ll receive a comprehensive proposal with line-item costs and phasing options. We guarantee accuracy to within 3% of final project costs

What is your standard payment schedule and invoicing process?

We use a milestone-based payment plan: 20% at contract signing, 40% at framing complete, 30% at rough-ins, and 10% on final walkthrough.

How do you manage project timelines and ensure on-time completion?

We create a Gantt chart for every project with buffer time for inspections, material lead times, and weather delays. Weekly progress reports keep you informed

Q2: What’s your typical project timeline?

A: Timelines vary by scope, but most framing and renovation projects range from 4 to 12 weeks. We provide a clear schedule upfront and keep you updated throughout.

Q5: Can I make changes during the project?

A: Absolutely. We accommodate change orders with clear documentation and updated pricing so you stay in control.

Q8: Who do I contact if I have questions during the project?

A: You’ll have a dedicated project lead who’s available by phone or email. We pride ourselves on responsiveness and clarity.

What is the typical timeline for obtaining Sonoma County building permits?

From application to approval, residential permits usually take 4–8 weeks in Sonoma County, depending on plan complexity and department backlogs. We handle the entire submittal process, track inspections, and push for on-time sign-off to keep your project moving. See our Permit Process breakdown here.

What differentiates Northern Hills Construction from larger Bay Area firms?

As a locally owned company, with hands-on craftsmanship, ensuring faster responses and personalized service. Our deep expertise in both rural Sonoma County and urban Bay Area projects means you get specialized permitting insights and premium build quality. Explore our About Us page to learn more.

Can you coordinate architectural design and permit drawings?

We work closely with vetted local architects and drafters to streamline design, engineering, and permit plan submission. Our integrated approach reduces revisions, speeds up approvals, and keeps costs down. Learn about our Design-Build Services.

How do you ensure job site safety and cleanliness?

Our crews follow OSHA-compliant protocols daily, including site fencing, dust control measures, and mandatory PPE. At the end of each workday, we secure tools, remove debris, and protect your property with ground covers.

What steps do you take to protect my property during construction?

Before breaking ground, we install protective fencing if needed, cover flooring, and seal off unaffected areas. We carry both general liability and builder’s risk insurance, and we require daily walkthroughs to confirm all protective measures remain intact.

Q3: Do you handle permits and inspections?

A: Yes. We manage all necessary permits, coordinate inspections, and ensure full compliance with local building codes and accessibility standards.

Q6: Do you offer custom design or work with architects?

A: Yes. We collaborate with architects, designers, and homeowners to bring custom visions to life—whether it’s structural framing or high-end finishes.

Q10: What permits or inspections are required for my project, and do you handle them?

NHC manages all necessary permits and coordinates required inspections for every phase of your build—from foundation to final walkthrough. We work directly with local building departments to ensure compliance, streamline approvals, and avoid delays.

What warranty coverage does Northern Hills Construction provide?

All structural framing and framing materials carry a 10-year warranty. We back our craftsmanship with a 2-year workmanship warranty on finish carpentry and installations, plus manufacturer warranties on all fixtures. Download our full Warranty Guide for specifics.

Do you offer green building or sustainable construction options?

Yes. We specialize in energy-efficient framing, recycled and FSC-certified materials, and passive solar design. You can choose from solar-ready roof systems, low-VOC finishes, and high-performance insulation packages. Check our Sustainable Builds portfolio.

How do inspections work during a home remodel?

Inspections occur at key milestones—footings, framing, rough-in, and final. We schedule each inspection in advance, escort the county inspector on site, document results, and immediately address any punch-list items. Read our step-by-step Inspection Workflow.

Can you provide references and project portfolios?

Absolutely. We maintain a library of video walkthroughs, photo galleries, and client testimonials organized by project type and location. Request a customized portfolio to see projects similar to yours. Visit our Portfolio & Reviews section.

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